Prototype demo — all case data, compliance indicators, and analytics on this page are simulated, not from a real dispute or a certified arbitration body.

Aequitas AI

Regulatory Context

Case ID: #DS-8922-A (Consumer Goods)

Powered by Legripro™
Legripro Legal Index: Match 98%
Applicable Framework: Digital Services Act (DSA) - Article 21
Requires out-of-court dispute settlement bodies to be impartial, independent, and clear in their rules.
Local Statute: Consumer Rights Act 2015, s.9
Goods must be of satisfactory quality. "Widget A" technical failure falls under this provision.

Dispute Parameters

Current Claim Value

$299.00
Full refund requested

Party Stances

Consumer: Demands Refund
Retailer: Offers Repair
Status: Deadlocked

AI Neutral Arbiter

4th-Party Negotiation Workspace

Impartial Mode Active
I have reviewed the positions of both parties. The consumer is seeking a full refund ($299) due to a technical failure in Widget A, citing inconvenience. The retailer is offering a free repair, noting the warranty terms. Given the deadlock, I've analyzed successful resolutions for this specific failure pattern across the platform.
Aequitas AI • Rules-based indexing complete
Neutral Settlement Proposal

Based on the Consumer Rights Act and platform dispute patterns, the repair process typically takes 14 days, causing friction.

Alternative Resolution: Retailer ships the newly released "Widget A v2" (value $319) immediately, waiving the return requirement for the defective unit.

Why this works: Solves the time-cost for the consumer, bypasses reverse-logistics costs for the retailer, clears the dispute queue instantly.
Aequitas AI • System Generated

Pattern Intelligence

Simulated macro dispute analytics — no live data source connected

Widget A Surge Detected

Action Req.

1,420 complaints registered in the last 4 hours regarding Widget A firmware failures. Escalating rapidly across resellers.

+850% over baseline

Systemic Resolution Strategy

Active

AI is currently auto-offering the "v2 Replacement" settlement across all 1,420 cases.

74%
Acceptance Rate
$142,000
Est. Admin Saved

Compliance Health

  • 100% of resolutions map to statutory guidelines.
  • No identifiable algorithmic bias detected in current resolution cluster.
  • Human-in-the-loop audit scheduled for 18:00 UTC.